Q: What does pre-order mean?
At KWC, you can reserve items from upcoming collections before they sell out. Each pre-order item is assigned a pre-order date, which represents the time the item is expected to ship.
Q: How do I pre-order an item?
All items eligible for pre-order are marked as ‘(PRE-ORDER)'. You can simply add a pre-order item to your cart just like any other item and proceed to checkout.
Q: When will my pre-order arrive?
We will ship your pre-order as soon as manufacturing concludes. Once each item ships, we will send you an email with the tracking details so you know when it’s expected to arrive on your doorstep.